Pk pk Privacy Policy
Your personal information is of the utmost importance to us. This page provides a full description of how pk pk collects, uses, and protects your data.
What information we collect and why
Registration & Identity Information
When you create an account on pk pk, we collect your name, date of birth, email address, and mobile number. This information is used to verify your identity and keep your account secure. National ID or passport details may be requested for age verification. All provided information is stored on encrypted servers and protected from unauthorized access. We never sell your identity information to third parties or use it for advertising purposes.
Device & Browsing Information
When you use our platform, we automatically collect your device type, operating system, browser version, and IP address. This information is used to improve platform performance and ensure security. Cookie and session data help personalize the user experience. You can manage cookies through your browser settings, though some features may become limited as a result. We do not store any sensitive personal information in cookies.
Payment & Transaction Information
Payment information required during deposits and withdrawals is collected, however we do not directly store any complete card numbers or bank account details. All financial transactions are processed through SSL encryption. Transaction history is retained for a specified period to meet legal and regulatory obligations. We are legally required to notify the relevant authorities if any suspicious financial activity is detected. We follow the highest industry-standard security measures to ensure the safety of your financial information.
Usage & Activity Data
We analyze usage data such as which games you play, how long your sessions last, and which features you use most. This analysis helps us improve our service quality and deliver more relevant content to you. Unusual usage patterns are monitored to ensure responsible gaming. This data is never shared with third parties in a personally identifiable form. You may request a review of your usage data at any time.
Your Rights & Our Commitment
Right to Access, Correct & Delete Your Data
Under applicable laws in Bangladesh, you have the right to view, correct, and in certain circumstances request the deletion of your personal information. To exercise these rights, please contact our support team and we will process your request as promptly as possible. For data deletion requests, we may be required to retain certain information for a specified period due to legal or regulatory obligations. Transaction records may be retained for legal purposes even after your account is closed. We take all data requests seriously and strive to respond with full transparency.
Information Sharing Policy with Third Parties
Pk pk never sells your personal information or transfers it to advertisers. Limited data may be shared with trusted partners for payment processing, identity verification, and technical services, but they are bound by strict confidentiality agreements. Providing information in response to legal orders or valid requests from regulatory authorities is our legal obligation. Our platform has no third-party advertising trackers or data brokers connected to it. If there are any changes to data sharing, we will update this policy and notify users accordingly.
Technical Measures for Data Protection
We use industry-standard encryption technologies to protect your data, including TLS/SSL protocols and AES-256 encryption. Our servers undergo regular security audits and the latest security patches are applied. Two-factor authentication is available to prevent unauthorized access to your account. Suspicious login attempts are automatically detected and the account can be temporarily locked. Our security team monitors systems 24/7 to quickly address any threats.
Policy Changes & Contact
This privacy policy may be updated from time to time, and the date of changes will be noted at the top of the page. For significant changes, you will be notified via your registered email or through platform notifications. Continued use of the platform after a policy change will be considered acceptance of the new policy. For any privacy-related questions or concerns, please contact us at support at pkpk.bio. Our FAQ page also contains answers to common privacy-related questions.
Cookie Policy & Tracking Technologies
Types of Cookies We Use
Pk pk platform uses three types of cookies: essential cookies, functionality cookies, and analytics cookies. Essential cookies are required for the platform's core operations and are always active. Functionality cookies help remember your preferences and settings, such as language selection and login status. Analytics cookies help us understand which pages are used most and where users encounter issues. You can disable non-essential cookies at any time through your browser settings.
Cookie Control & Consent
On your first visit to the platform, you will be informed about cookie consent and given the opportunity to customize your cookie settings according to your preferences. If you decline cookies, some platform features may be limited, but core services will remain accessible. To withdraw cookie consent, delete site-specific cookies from your browser's cookie settings. We do not use any third-party advertising cookies or cross-site tracking cookies. For any cookie-related questions, please contact our support team.
Data Retention Period
Below is a clear guide on how long we retain your data and when it is deleted.
Data deletion process
Once the designated retention period expires, we automatically and securely delete or anonymize your data. The process of deleting personal data begins within 30 days of receiving an account closure request. Data that must be retained due to legal obligations is permanently deleted once the retention period ends. Data cannot be recovered after deletion, so please save any necessary information before closing your account. Our data management processes are regularly verified through third-party audits.
Minor Protection
Prohibited for Users Under 18
The pk pk platform is for individuals aged 18 and above only. Age is verified at registration, and if a user is identified as a minor, their account is immediately closed. We do not knowingly collect or store personal information from minors. If any minor's information is accidentally collected, it will be deleted as soon as we become aware of it. If a parent or guardian believes their child has registered on our platform, please contact support at pkpk.bio immediately and we will take prompt action.